How To Get Started
OK, so you bought a Louisiana Grill
Congratulations, because you’ve just ensured that the most exclusive restaurant around is now right in your backyard.
However, getting started may seem like a daunting task. You’ve got a box full of parts, a nice little instruction manual, and are now wondering, “What in the world is a burn off?” Well, you aren’t alone.
Let us be your guide and welcome you to the LG fam as we walk you through the basics so you can get to the good part.
Step One:
Assemble and Register
You can’t grill the perfect steak with a box of parts, so first you’re going to want to get your grill put together. When you’re new, it may seem overwhelming. But the grill’s accompanying instructions are straightforward, and it shouldn’t take you longer than an hour to get it done. If you still have questions along the way, we’ve got a couple of general assembly videos here and here. Still need help? Give Customer Service a call.
We do want to give you a heads up that some of the parts could be heavy, which could make assembly a two-person job. Gathering up the needed tools, giving the instructions a read-through, and asking someone to give you a hand will help make the process go more smoothly.
We also suggest being extra cautious when putting in the internal parts. The pieces that go inside the barrel must be aligned just right to ensure that you don’t get burn back, pellet build up, or other issues.
Once your grill is put together, you will need to call our Customer Care Team to register it. That number is 480-923-9632. Do not skip registration or you will forfeit the five-year warranty.
Step Two:
Burn Off and Seasoning
This step is important because it will help protect your grates and heat shields from rust as well as prevent food from sticking. It also rids your grill of any residue left over following the manufacturing process or storage before purchase. To perform a burn off, fire your grill up at 350°F and let it run for 15 to 20 minutes.Then, with a tong or oven mitts, place one of your grates on top of the other and brush or spray the exposed heat shield with a high temperature oil like canola or avocado oil. As the surface cools, it will seal the oil.
Then put the grate back on the grill and stack the other grate on top of it so you can spray the other heat shields or end of the heat shield. Finally, with all grates on the grill in their proper place, spray or brush the oil onto the grates. Your grill should be ready to use after it cools down completely.
Step Three:
Storage and Maintenance
Now that you’re all set, let’s talk about storage. After use, you should first power down your grill. This step is as easy as pressing a button to start the shut down cycle. It allows the grill to burn out the fire and hot embers and start cooling down. It usually takes about 15 minutes, depending on the climate you live in. Once the grill is just warm to the touch, you’re good to cover and store it. For safety, make sure it’s unplugged. We recommend using a grill cover whenever your grill isn’t in use to protect against the elements.
If you’re not a frequent griller or if there are seasons when you use it less often, we recommend performing periodic burn offs to keep it clean and sanitized. We also suggest that you remove any leftover pellets from the hopper before storing, particularly if you live in a humid climate. That’s because they can swell and cause an auger jam. Pellets are best stored in a cool, dry area to keep them fresh. Pro tip: these buckets do the job perfectly.